Thank you for choosing Amarzuki jewelry for your fashionable jewelry needs. This Delivery Policy outlines the terms and conditions governing the delivery of products or services to our valued customers. Please read this policy carefully to ensure a smooth and satisfactory delivery experience.

Delivery Areas:

We offer delivery to serviceable regions throughout the Philippines. Delivery availability may vary based on your location. If we are not able to deliver your order to your location because your location is not reachable by our logistic partners, we will contact you using your registered contact information and provide you with other alternatives.

Delivery Methods:

We utilize various delivery methods to ensure efficient and reliable service. The specific delivery method applicable to your order will be determined based on factors such as the size and weight of the product, delivery location, and any special requirements you may have. Common delivery methods include flat rate, free shipping and logistic branch pickup.

Delivery Timeframes:

We strive to deliver your order within the estimated timeframes of 5-11 days at the time of purchase. However, please note that delivery times may vary depending on factors beyond our control, such as weather conditions, traffic, or unforeseen circumstances. We will make every effort to keep you informed of any delays or changes to your delivery schedule.

Delivery Charges:

Delivery charges will be clearly specified at the time of checkout or during the ordering process.

Delivery Confirmation:

Upon successful delivery of your order, we may require a signature, proof of identification, or any other form of delivery confirmation. This is to ensure the safe and accurate delivery of your products. If you are unable to receive the delivery in person, you may authorize someone else to accept it on your behalf, provided they provide the necessary documentation.

Delivery Address:

Please ensure that the delivery address provided during the ordering process is accurate and complete. We will not be responsible for any delivery issues or delays resulting from incorrect or insufficient address information. If you need to update or change the delivery address after placing your order, please contact our customer support as soon as possible.

Delivery Returns and Exchanges:

In the event that you receive damaged, defective, or incorrect items, please refer to our Returns and Exchanges Policy for instructions on how to request a return or exchange. We will make every effort to resolve the issue promptly and to your satisfaction.

Delivery Tracking:

For orders that are eligible for tracking, we will provide you with a tracking number or link to track the status of your delivery. You can use this information to monitor the progress of your order and estimated delivery date.

Customer Support:

If you have any questions, concerns, or need assistance regarding your delivery, our customer support team is available to help. Please contact us via email or through our website, and we will respond to your inquiries as soon as possible.

Policy Updates:

We reserve the right to modify or update this Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any revisions.

By placing an order with us, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions outlined in this Delivery Policy.